​​Digestive Pelvic Floor Centre

Charlotte Lee
Operations Manager
BEng (Biomedical)

 





Charlotte is a self-motivated and organized person. She is able to handle tasks efficiently and precisely. As an Engineering graduate, she has developed strong problem-solving skills. She loves to provide any assistance to co-workers and patients. She also enjoys meeting people and experiencing new challenges every day. At Dipelvic, her talents and interests can be fully utilized.

In her spare time, she is fond of watching movies, reading and listening to music. She is native in Cantonese and fluent in English and Mandarin. She is delighted to work in such a lively, friendly and culturally diverse team at Dipelvic.

Kitty Choi
Medical Secretary

​Kitty has accumulated more than 20 years of experience in administration through working in business corporate setting prior to joining Digestive Pelvic Floor Centre. She cultivated an exceptional interpersonal skill from working with a diverse group of people in her entire career. She believes one of the foremost elements for being a competent medical secretary is politeness and that’s why she always has an affectionate smile on her face. She is accountable and has sound critical thinking skills to manage day-to-day enquires from patients and other health professionals. She has always loved helping people. 

Kitty speaks fluent Cantonese and Mandarin in addition to English. 

George Lam

Medical Secretary

Hi, I’m George! For over 20 years, I’ve worked across various business sectors, spending two decades doing what I love most: connecting with people from all walks of life, communicating with care, and taking personal responsibility for making things run smoothly. I absolutely love interacting with people, and nothing brings me more genuine happiness than helping patients solve their problems and find answers.

Over time, I realized I wanted to use these skills to make a more meaningful difference in people's lives. That is why I chose to transition into the healthcare field—fueled by a long-standing desire to be there for you when you need it most. Ensuring your healthcare experience is as easy, smooth, and stress-free as possible is truly what drives me every single day.

For me, there is nothing more rewarding than solving complex problems and guiding you through your medical journey with total peace of mind. I genuinely love human connection and believe that a little warmth and extra care can go a long way.

Being based in Hong Kong, I am proud to offer trilingual support in English, Cantonese, and Mandarin. This allows me to chat easily, embrace different cultures, and support our wonderfully diverse community.

I am so excited to bring my professional business background, sharp attention to detail, and a lot of heart to Digestive Pelvic Floor Centre. My goal is to make sure that every single time you connect with us, you feel completely supported, deeply understood, and exceptionally well-cared for!